Forums/
Deco
2026-05-20 19:29:57
Password problem
I have forgotten the password to connect my Deco units to my TV. How do I get a new password for this?
Forums/
Deco
2026-05-19 19:18:03
Advanced Parental Controls not populating after deco replacement
History: Previously had x55 units 30+ devices Advanced Parentl Control subscription Replaced hardare with BE67 units Symptoms: - Advanced Parental Controls data does not populate in individual profile
Forums/
Deco
2026-05-18 00:07:33
Windows 11 not defaulting to IP6
When connecting laptop to isp modem (not router) directly and doing a yahoo ping it pings IP6, as expected. When connecting DECO to same ISP Modem both IP4 and IP6 are issued to DECO Internet/WAN side
Forums/
Deco
2026-05-18 14:32:21
Deco M9 only lists a few devices
When I log in to the Deco app, I can only see 3 devices. All three are TP Link Kasa non-matter devices. I have 6 Tapo devices: 3 are Matter devices, and I can't see the other 3, including all the devi
Forums/
Deco
2026-05-18 16:28:49
Deco x55 loosing connection
I am loosing internet coonection every 5 to 10 minutes or so. Modem seems to work fine. Deco system is up to date. Can someone help to troubleshoot or fix this?
Forums/
Deco
2026-05-18 20:11:18
HP printer will not connect to wifi now but have a solution
Our HP LaserJet Pro MFP M225dw printer recently stopped connecting via wifi to the mesh. Did lots of troubleshooting (tried WPS, disabled fast roaming and beamforming) and nothing worked. I believe so
