Home

Forums

Stories

Knowledge Base

Smart Home Community > Kasa Cameras > My Kasa kc100 cam does not play recorded videos on my iphone while connected to my home wifi.

< Kasa Cameras

My Kasa kc100 cam does not play recorded videos on my iphone while connected to my home wifi.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

My Kasa kc100 cam does not play recorded videos on my iphone while connected to my home wifi.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

CastawayDave

2019-10-23 03:26:46

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2019-10-23

My Kasa kc100 cam does not play recorded videos on my iphone while connected to my home wifi.

2019-10-23 03:26:46

Model: KC100

Hardware Version: V2

Firmware Version:

My Kasa kc100 cam does not play recorded videos on my iphone while connected to my home wifi. It just shows a white screens. Playing live stream works fine.

However, when I disconnect from wifi, the videos load and it plays fine.

I wonder if it has something to do with my new TPlink Router AC1900?

Any suggestions will be sincerely appreciated.

1 Reply

Tony

2019-10-23 18:06:07 - last edited 2019-10-23 18:06:52

Posts: 6306

Helpful: 1625

Solutions: 165

Stories: 41

Registered: 2018-11-06

Re:My Kasa kc100 cam does not play recorded videos on my iphone while connected to my home wifi.

2019-10-23 18:06:07 - last edited 2019-10-23 18:06:52

@CastawayDave

Go into the camera settings, then select advanced settings, do you have hardware acceleration as a option? If so, disable it, and test it again.

What is the version of your Kasa app?

Do you happen to have a Android phone, does it happen on that?

My Kasa kc100 cam does not play recorded videos on my iphone while connected to my home wifi.

My Kasa kc100 cam does not play recorded videos on my iphone while connected to my home wifi.

Information

Voters 0

Tags