I purchased 2 HS103P2s from Amazon, and neither of them will get further in the setup than, "Unable to Connect to Your Smart Plug Wi-Fi"
I have done the following already to both:
-reinstalled the app
-reset the device by holding the button for 10 seconds.
-I have allowed kasa to access devices on the local network (iphone/ipad settings menu)
-I tried setting it up with airplane mode turned on, and wifi turned on.
-held the button for 5 seconds so the light blinks quickly.
-I am sitting next to the device plugged into the wall.
-I have tried to get the app to connect on my iphone and ipad, both.
-reset my iphone
-reset my iPad
-I have unplugged both devices and plugged them back in multiple times.
I just cannot get my iphone to connect to the device through the app.
I have a Kasa smart bulb that works fine and is connected to both devices.
I plug the smart plugs in, they have a steady amber light, and then start blinking blue/amber. The device shows in my phone/iPad wifi menu. I don't have them plugged in at the same time. Nothing seems to get them to connect. They were both brand new, in the plastic wrapper.