@Scottsmith411 Hello,
Thank you for your detailed information, make sure phone is connected to the default SSID ' TP-LINK_Smart Bulb_XXX' in set up process or bulb could not be found by Kasa APP. The default SSID has no Internet and it will disappear after bulb is installed successfully.
- Turn off VPN settings on your phone
- Manually Connect to TPLINK _ Smart XXX SSID when the app guides to connect to smart Wi-Fi, and go back to Kasa app
iOS: Go to the Settings page, click on the Wi-Fi option to connect to the Kasa Cam’s Wi-Fi manually.
Android: Go to the Settings page to connect to the Kasa Cam’s Wi-Fi network. Once it’s connected, please go back to the Kasa app and click on "Try Again".)
- for IOS14 and above, enable Local network Permission for Kasa app
https://www.tp-link.com/support/faq/2937/
May I know the model of your phone and its Android or IOS version if the above does not work? May I have a photo of the Error message?