All smart switches reset and now flashing green/orange
So I have 17 kasa smart switches throughout my house. I have an Orbi mesh wifi 6 system. I have around 30 smart devices total connected to this network and typically have zero issues. Up until recently all kasa switches worked fine. I installed a new smart switch yesterday for my kitchen and it kept disconnecting, causing me to have to re-link it through the app. I was about to uninstall it completely and decided to relink it one more time. After doing so, suddenly all my switches except for 4 reset and started flashing orange / green. So 14 of my switches are no unreachable and won't operate remotely. Now it looks like I'll need to relink every one manually and assign them to Google home again. I tried resetting my router and modem and reinstalled he kasa app. I have no idea what happened but I don't want to relink every switch if this is going to potentially happen again. Is there an easy way to relink these?
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Hello @Csukraw
May I know was there any power outage or router firmware update before the incident?
Please confirm all the Orbi Mesh router + extender are still working fine first.
1. Flashing Amber and green means smart device is ready for set up and need to be reconfigured on the Kasa APP. Very unusual if this happened to all smart devices.
2. Flashing Green normally means switch is trying to relink to router/ kasa devices cloud service is affected
You could try to press the ' restart' button on the switch and see if switch could link back to router , check guide here for details:
The introduction of Signal light on TP-LINK Smart Switch
If restart does not help, try to change router DNS to 8.8.8.8, save settings reboot router, and restart kasa device again.
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@Solla-topee yes all other devices and my modem and router are working fine. No power outage. Was in the process of relinking this one new switch when all of them suddenly went offline. I was in the kasa app. Not sure how that could have happened though. They all just reset at once except for 4 of them. All got booted off Google Home as well.
And yes I've tried restarting a few of the switches but all of them are offline and will need to be relinked and set up again.
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It seems that Router had a moment of disconnection, probably wireless interference or overload of Wi-Fi clients, or channel changing etc.,and all kasa devices are offline.
- If kasa switch still flash green/ Red Led, you could try to reboot router, wait router to boot up completely then restart switches manually
( try to change router DNS if switch is flashing green)
- If kasa switches are orange and green, that device need to configured again, currently I'm afraid we do not have a quick way to connect all, need relink one by one
To avoid this happens again
1) You may turn off some advanced settings on router like Band steering/ Channel optimization on router
those settings may force device on a different band /change channel and may cause some trouble for smart devices.
2) you may force kasa device to the closest AP if router allows
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