So I installed it fine and then when I went to get onto my computer my internet was completely down. I tried everything I could to get it to connect. I checked the lights on the modem and they were all good. I unplugged the extender since that was the only thing I had changed recently and the internet was still down. At this point I reset my router. Still nothing. I finally plugged the extender back in and my internet came back as soon as it did.

This concerns me. I need to know what caused this and how I should go about fixing it. Is it going to go out again when I unplug the extender? What happens if the extender breaks? Am I just going to be without internet then? It was almost as if something was blocking my internet signal. And how was that possible with the extender unplugged?

I'm worried this is going to happen again. I couldn't find anything in the FAQs and I tried contacting live support and no one is showing up in the chat. Any help would be appreciated. And also, the internet was out on all my devices. Not just on my computer. My phone too.