A lot of devices (smart switches, smart plug) shows offline but connected to wifi
Hi All,
I have over 50 kasa devices( smart switch/ plug / bulbs), they are all connected to my eero pro 6 mesh system with 2.4ghz.
it was all working fine until kasa updates the apps to version 3.0.0, over 50% sometimes 80% of the devicss shows offline ( device unreachable) in kasa apps. However, most of them still work with Alexa voice command to turn on or off and run the schedule routine. I checked eero apps, and it shows that the majority of the kasa devices is connected to eero. It's just showing offline in the kasa apps.
my iPhone iOS 16.0, is also connected to the same eero pro 6 on 5.0ghz. However if I connected my wifi to another router, all kasa devices will be back up as online in kasa apps.
please kindly advise how to get this issue resolve.
Any advises or siggrstions will be much appreciated.
Thank you