Alexa says "Device is unresponsive"

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Alexa says "Device is unresponsive"

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22 Reply
Re:Alexa says "Device is unresponsive"
2022-11-17 06:22:53 - last edited 2022-11-17 06:37:49

Hello   @SkaTeeB 

Thank you very much for letting us know. 

 

Please make sure your devices are online in the Kasa app remotely first when the phone is on LTE mobile data or a non-local Wi-Fi network.

 

If this does not work, kindly refer to the marked' solution' to provide additional information, thank you. 

 

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#22
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Re:Alexa says "Device is unresponsive"
2022-11-18 19:26:41

I just installed a smart switch and I think this is my issue as well. If I am on the local network KASA app works fine. If I go on cellular only, it does not work at all.

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#23
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