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I have an HS210 3 way. I have replaced 1 switch with the 210 while leaving the other switch alone. The smart switch will turn on the lights but only for a few seconds then the go off. Also can't seem to get the WiFi to connect. I have other smart switches (HS200) and plugs all work fine. Can't figure it out.
TIA for any su
Make sure the switch that was replaced with the HS210 was the one on the line/live side and not the load side. When using the HS210 with a standard switch in a 3-way run it is required that the HS210 be on the line side so that its wireless module has a constant flow of power and so it can be controlled through the app and voice commands if using a voice assistant.
If the HS210 is installed on the Load side of the 3-way run the manual switch will have to remain in the "on" position to ensure the HS210 has a steady flow of power. This does not mean the lights can't be turned off in this situation only that the HS210 would be the only control point.
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