Reconnecting after Wi-Fi network change
I just switched internet providers. How do I get the devices to connect to my new network? I have already cleared the cache and storage, uninstalled/reinstalled the app, but the devices are unreachable. I don't see a way to reset the app or get it to look for a new network. I tried resetting one of my smart bulbs (swithing it on/off five times) and it did blink as if it was searching for a network, but nothing happened after that. Now what?
Hey @pikabun91,
You will need to perform a soft reset of your devices, and from there you can go to (+) Add Device in the Kasa app to setup the new wi-fi network.
If you only perform a soft reset, your settings will remain, and you will simply be prompted to enter the wi-fi name and password. Even if you used the same wireless name and password as your previous network, you would still likely need to go through this process.
Take a look at this page from your bulb's user guide to see the difference between the two reset methods.
