HS220 Dimmer suddenly responding EXTREMELY slowly when turning on/off or dimming up/down

HS220 Dimmer suddenly responding EXTREMELY slowly when turning on/off or dimming up/down

HS220 Dimmer suddenly responding EXTREMELY slowly when turning on/off or dimming up/down
HS220 Dimmer suddenly responding EXTREMELY slowly when turning on/off or dimming up/down
2024-09-06 15:35:35 - last edited 2024-10-20 11:54:02
Model: Kasa HS220  
Hardware Version: V3
Firmware Version: 1.0.11

As of today (Sept 6th), my HS220 wi-fi dimmer responds EXTREMELY slowly when turning on/off or dimming up/down. I removed the device entirely and reinstalled via the app, but problem still persists. For example, when I power OFF, it typically takes ~3 seconds to fade off, but now it takes almost exactly 3 minutes (I timed it). It only begins to fade off at about 1.5minutes. When I power ON, it typically takes ~3 seconds to fade on, but now it takes almost exactly 3 minutes (I timed it). It only begins to fade on at about 1.5minutes. When I change the Brightness using the wheel on the app or the preset dimming percentages (i.e., 25%, 50%, 75%, 100%), it typically responds immediately, but now it takes almost exactly 3 minutes (I timed it). It only begins to fade on or off at about 1.5minutes.

 

Clearly some sort of Kasa programming/software update that needs fixing please.

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Re:HS220 Dimmer suddenly responding EXTREMELY slowly when turning on/off or dimming up/down-Solution
2024-10-20 11:53:58 - last edited 2024-10-20 11:54:02

  @lungi I did find a solution! Crazy enough, my power went out in my entire house (due to storm) for 4+ hours and when the power came back on, the HS220 dimmer corrected itself! That said, if the issue were to happen again with the dimmer, I would (1) turn off the circuit breaker for that particular room, (2) as well as power off the modem and router for 10+ minutes to see if that somehow fully resets the switch. If 10min wouldn't work, I'd just keep the power off for a bit longer until the problem resolved. It has been a few weeks since we had that power outage to the whole house and the dimmer is still working normally as it should, so I guess it just needed a hard reset! Hope that helps!

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Re:HS220 Dimmer suddenly responding EXTREMELY slowly when turning on/off or dimming up/down
2024-10-20 07:54:58
Hey there, did you find a fix for this? I'm having the same problem
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Re:HS220 Dimmer suddenly responding EXTREMELY slowly when turning on/off or dimming up/down-Solution
2024-10-20 11:53:58 - last edited 2024-10-20 11:54:02

  @lungi I did find a solution! Crazy enough, my power went out in my entire house (due to storm) for 4+ hours and when the power came back on, the HS220 dimmer corrected itself! That said, if the issue were to happen again with the dimmer, I would (1) turn off the circuit breaker for that particular room, (2) as well as power off the modem and router for 10+ minutes to see if that somehow fully resets the switch. If 10min wouldn't work, I'd just keep the power off for a bit longer until the problem resolved. It has been a few weeks since we had that power outage to the whole house and the dimmer is still working normally as it should, so I guess it just needed a hard reset! Hope that helps!

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