C325wb camera firmware update failed, will not update through app

C325wb camera firmware update failed, will not update through app

C325wb camera firmware update failed, will not update through app
C325wb camera firmware update failed, will not update through app
Tuesday
Model: Tapo C325WB  
Hardware Version: V1
Firmware Version: 1.1.17

I tried to update the firmware remotely through the app and after 10 min I got an error that said the firmware couldn't be updated, try again. I have tried many times in the last hour and the app will not engage with the camera. The camera is inoperable from the app. 

 

What can I do to fix this? I just installed the camera.

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Re:C325wb camera firmware update failed, will not update through app
Yesterday

  @Blackrider 

Hi,
You can refer to Q2 in the instructions below to troubleshoot if you fail to update the camera's firmware.
Common questions about the TP-Link camera's firmware
Best Regards

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