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Alarm won’t go off

Alarm won’t go off

Alarm won’t go off
Alarm won’t go off
2025-12-03 16:47:36
Tags: #Motion Detection / Activity Zones
Model: Tapo C100  
Hardware Version:
Firmware Version:

The alarm on our camera doesn't go off anymore when we activate it. Even if you walk right infront of it. Any suggestions? 

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Re:Alarm won’t go off
2025-12-04 09:05:35

  @Jholmes95 

Hi,
Please confirm the following information about the reported phenomenon.


  1. Please go to the camera's Device Settings > Device Info page to check its version info.
  2. On the camera's Device Settings > Detection page, what detection types are enabled?
  3. Can you receive a detection notification when an event is detected? Please ensure the Detection feature is working first.
  4. Please send us a screenshot of the camera's Device Settings > Alarm page. If you see the Alarm Event Type and Alarm Schedule options, please send us the screenshots of these pages.

 

Best Regards

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Tags

Motion Detection / Activity Zones