Alarm won’t go off

Jholmes95

Yesterday

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Registered: 2025-12-03

Alarm won’t go off

Yesterday

Tags: #Motion Detection / Activity Zones

Model: Tapo C100

Hardware Version:

Firmware Version:

The alarm on our camera doesn't go off anymore when we activate it. Even if you walk right infront of it. Any suggestions?

1 Reply

Solla-topee

9 hours ago

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Registered: 2020-05-19

Re:Alarm won’t go off

9 hours ago

@Jholmes95

Hi,
Please confirm the following information about the reported phenomenon.

1. Please go to the camera's Device Settings > Device Info page to check its version info.
2. On the camera's Device Settings > Detection page, what detection types are enabled?
3. Can you receive a detection notification when an event is detected? Please ensure the Detection feature is working first.
4. Please send us a screenshot of the camera's Device Settings > Alarm page. If you see the Alarm Event Type and Alarm Schedule options, please send us the screenshots of these pages.

Best Regards

>> What to do if the Detection feature is not working on the TP-Link Camera. >> Enhance Video Clarity: Troubleshooting Tips for Improving Camera Video Quality. >> General questions about the TP-Link camera's Pan & Tilt feature.

Alarm won’t go off

Alarm won’t go off

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