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Tapo App & Integrations

Application error

Application error

Application error
Application error
2026-01-08 14:13:29
Model: KC420WS  
Hardware Version:
Firmware Version: 2.3.26

Error message

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Re:Application error
2026-01-13 10:56:33

  @Rick-gamble1 

Hi, 
It would be appreciated if you could provide more information about the reported phenomenon for further analysis.

 

  1. What's your phone's model number and OS version?
  2. What's the Tapo app version? You can uninstall it and go to Google Play or App Store to download and install the latest one for a try.
  3. When does the "Something went wrong with Tapo" message appear? For example, when you access which camera settings page, will this message appear?
  4. Does this phenomenon consistently occur, or does it only appear occasionally and randomly?

 

Best Regards

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