Tapo C660 not returning to Home

Tapo C660 not returning to Home

Tapo C660 not returning to Home
Tapo C660 not returning to Home
a week ago
Model: Tapo C660 KIT  
Hardware Version: V1
Firmware Version: 1.1.7

I have 4 C660's.  I noticed after about 10 events that every camera resets to about 20 degress to the right from the previous centering location.  I have factory reset them, I have done pan and tilt correction.  Spent time with support via text, phone, email.  Nothing solves the problem.  I got these Jan 7th 2026.  Firmware version is updated to 1.1.7 on all cameras except one, which won't allow me to update, says it has the current version.  I like the cameras but they are useless to me as they eventually end up pointing to the far right and monitoring nothing except a wall.  I purchased this set because I wanted motion tracking.  Has anyone or any engineer been able to solve this problem?  I'm not interested in doing a reset 5 times per day.  These need to work for 658.00.  Any help before I have to return them is appreciated!

(As a side note the viewpoint I have set for the centered spot also changes as the camera resets to the wrong position. Even though the thunbnail shows the correct position.)

  0      
  0      
#1
Options
1 Reply
Re:Tapo C660 not returning to Home
a week ago

  @TimmyP 

Hi,
For the reported phenomenon, please refer to the following instructions for further assistance.
What to do if the Tapo Pan/Tilt camera can't return to its original position properly after tracking
Best Regards

  0  
  0  
#2
Options