One of my C660 cameras no longer tilts up or down, it seems stuck in the center position. Pan function works fine. Anybody know of a fix, or is this a warranty return?
Hi,
You can refer to Q6 in the instructions below to troubleshoot the reported phenomenon and check if that helps.
General questions about the TP-Link camera's Pan & Tilt feature
If not, please confirm the following information.
1. Can you tilt the camera's lens up and down manually with your hand?
2. What's the camera's detailed firmware version? You can find it in the Tapo app > camera's Device Settings > Device Info.
Best Regards
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