EC60 alerts me of motion, but doesn't record video
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I have two other cameras on my network (KC100s) and they work properly. They see motion, I get a notification and I can go and look at the video.
My EC60 however only sends notification. There is no video for me to review.
Am I doing something wrong?
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@necrochaos Hello,
If you mean EC60 does not have view video clips from Activity, this is because that Model EC60/ EC70 (KC115/KC105) has no free cloud storage and use SD card for 24/7 recording . You could view the motion detection clips from Playback. While Activity relies on cloud service on Kasa camera to work (detect motion triggered -> video clip uploaded to cloud->pushed to Activity). So for KC115 or KC105 users need to subscribe Kasa Care to use Activity.
For the Kasa care plan on different cameras, please check here: What is Kasa Care?
https://www.tp-link.com/support/faq/2120/
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@necrochaos Hello,
If you mean EC60 does not have view video clips from Activity, this is because that Model EC60/ EC70 (KC115/KC105) has no free cloud storage and use SD card for 24/7 recording . You could view the motion detection clips from Playback. While Activity relies on cloud service on Kasa camera to work (detect motion triggered -> video clip uploaded to cloud->pushed to Activity). So for KC115 or KC105 users need to subscribe Kasa Care to use Activity.
For the Kasa care plan on different cameras, please check here: What is Kasa Care?
https://www.tp-link.com/support/faq/2120/
- Copy Link
- Report Inappropriate Content
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