Kasa smart switch finnicky trying to toggle remotely

Kasa smart switch finnicky trying to toggle remotely

Kasa smart switch finnicky trying to toggle remotely
Kasa smart switch finnicky trying to toggle remotely
2024-08-11 02:10:20
Model: Kasa HS210  
Hardware Version: V3
Firmware Version: 1.0.10

This smart switch and this one only wont toggle remotely consistently. It works perfectly fine with the physical button. In the kasa app if I try to turn it on it usually works fine but to turn it off I have to press the button multiple times to get it to turn off. Using alexa it will never turn off. Any help? I have tried removing and readding the device a few times. All my other switches work just fine. Even the one right next to it works fine. 

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Re:Kasa smart switch finnicky trying to toggle remotely
2024-08-12 23:58:14

  @Romanojo4,

 

There are a few things that could cause this or at least similar behaviors. You might consider contacting our support teams directly.

 

- First try disconnecting and reconnecting your Kasa account in the Alexa app to refresh your devices in case this is a cloud problem.

 

Similar Behaviors are often seen when there is current leakage between your wires. Double-check all the connections you can for damaged wires or exposed copper.

 

- There has been a history of another device on a network, causing a device to enter a reboot cycle. If your network allows, create either an isolated or guest network with no other devices connected to see if the behavior continues.

 

- Try Factory Resetting the switch to its factory defaults and see if the behavior exists before it is added to your network.

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