Riley_SOnline
Following: 0Followers: 49
Forums/ Kasa Smart Switches
2024-03-19 16:53:58
Re:Information on hardware versions
Hey @Aravot, We do not usually provide details on hardware versions unless there is a significant difference. Often, the difference between an x.0 and an x.6 model will simply be a manufacturing...
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Forums/ Kasa Smart Plugs
2024-03-15 16:46:33
Re:Plugs not responding
Hey @Astar, Since you have setup an entirely new network, it is likely that you will need to reset the network settings on your smart plug, and configure the plug to connect to the new router. If you...
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Forums/ Deco
2024-03-15 16:24:22
Re:Deco Firmware 1.11.0 Feature Introduction: VPNs, Bandwidth Limit, and More
Hey @Mike1969, Thanks for letting our team know. Did you happened to do any type of troubleshooting to help find the cause? Since there were new QoS settings and toggles added, I would first try to...
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Forums/ Tapo Smart Lights
2024-03-15 00:42:21
Re:Local only -- network unstable
Hey @O-Vale, If that is the case, I would highly recommend getting in direct contact with our support team, who can check if the device was bound to a previous ID and should be rebound to your...
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Forums/ Deco
2024-03-15 00:35:27
Re:XE75Pro
Hey @BritG1, Glad to hear you have it all connected and working. Unfortunately, there is no current way to export the IP or Device list from the Deco App. Keep in mind at a per-unit level, that your...
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Forums/ Kasa Smart Switches
2024-03-15 00:12:48
Re:Introducing New Colored Smart Switches (HS200) and Dimmer (HS220)
Hey @liam12, Our teams are always looking to add additional variations and versions. Keep an eye out for announcements throughout the year - as we have many exciting things planned! Both the Light...
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