@Ecav Holding the reset button for 30 seconds should restore factory settings and allow the default creadentials to work.

@SantaAnaWinds 3rd party links are blocked for the security and integrity of the system. If you are pasting images that may have links embedded that could be a reason for the error.

@DarcyB Hello Darcy. You would be better served reposting this thread on our Business community as these are business products. This community is our Home product community and you would not likely...

@marekvse What thread are you referring to? I would be happy to investigate and let you know exactly why that thread was closed. In reference to your comments, TP-Link is always open to customer...

@kiskakas This would not be a request we could accommodate at least through this community. This is because your request is related to products not sold in the US and this community is a US-based...

@KeithM the Deco X60 does not accept the DSL service line. You would need a DSL modem with an Ethernet output that can be connected to the main Deco unit. If you contact your ISP they should be able...