Forums/
Deco
a week ago
@Usatran Support and our Community teams do not generally get any advanced notice related to firmware release schedules. While Deco can sometimes be an exception, the general rule for firmware is...
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Forums/
Deco
a week ago
@Jetdrive Thank you. I apologize, but it appears the case was never moved out of Pending Reply once they sent the last message. As a result, the case auto-closed for not receiving a response that you...
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Forums/
Deco
a week ago
@Jetdrive Can you share that Ticket (TKID) number with me? I would like to ensure proper follow up is done.
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Forums/
Deco
a week ago
@mcdougalrl05 To help assist and streamline the identification of the behavior, we recommend sending an email to forumsupport.usa@tp-link.com with the following information: Subject: [Forum...
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Forums/
Deco
a week ago
@HelpFixDecoApp @RKRDecoUser1 I will be completely honest. I do not have enough familiarity with the Total Security Package to effectively address your concern. This would need to be supported by our...
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Forums/
Deco
a week ago
@Jetdrive We would need more information and likely a screen capture of how you have it set up. Because this may involve sensitive network information, I would recommend working with our support...
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