@griam01 Can you provide me that ticket number. I can try to look it up and see if I can get an update for you.

@Mattpez I haven't seen a situation where two single pole switches control the same lights, or light run. Can you provide a picture of the wiring of those swtichboxes?

@griam01 If the light at the top of the doorbell is blinking Orange and Green then it should be in setup mode and the Doorbell's default network should be showing up in your available network list....

@BrainyAce Log into your C59 and sign out of your TP-Link ID. Save and then reboot the router. Log back in and resign into the TP-Link ID on the router. Again Save and reboot. Once this is done put...

@TeriCuocci The reason for this is that you have to be physically connected to the smart device to configure it for a home network. Once it's on a home network the default network is disabled and...

@TaylorB Hi Taylor. I would recommend going into the settings and calibrating the motion sensor. If that does not resolve this please let me know.