Forums/
Wi-Fi Routers
2019-05-31 00:34:52
@-G- Hi Brian, Yes if the storms cause issues with power such as black or brown outs. Anything that causes a fluctuation or surge can damage an electical device. We always recomend using a surge...
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Forums/
Deco
2019-05-31 00:04:49
@ja2019 We can answer a bit of this but need a bit more information for the rest. 1. The Deco product line cannot be flashed to custom firmwares such as DDWRT. 2. The Deco can act as VPN passthrough,...
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Forums/
Deco
2019-05-30 20:56:52
@Flo_St. While we won't be able to answer questions regarind the AT&T device, we can help with the Deco M5. i do see that @RSF was able to provide personal insight on the ATT device though. For the...
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Forums/
Deco
2019-05-30 20:44:41
@RSF You are correct. The HomeCare suite can only work in routed mode because traffic must route from the Deco to Trendmicro to be evaluated. With the Decos in AP mode this function cannot be...
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Forums/
Wi-Fi Routers
2019-05-30 20:41:29
@Spooksea There are a few possiblities. What you want to check first is how the devices are setup. As i understand it the Disney Circle is a partental control firewall. You would want to make sure...
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Forums/
Wi-Fi Routers
2019-05-30 19:36:02
Hi everyone. Our testing engneers have stated the issue typically happens if the wrong NTP servers are selected. Please ensure the correct one for your region has been mapped and see if the issue has...
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