Forums/
Cable Modem&Routers
2019-04-22 17:15:09
@kuyote The CR700 and Deco M9 will work together but the WiFi will not. You have two options. Keep the CR700 in router mode and disable its WiFi. Then set the Deco M9 up as in AP mode and use it as...
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Forums/
Deco
2019-04-19 21:47:57
@Nav These aren't actually missing features. Let me explain. 1. The Deco have what is called ART (Adaptive Routing Technology) This is an ehanced version of smart connect. It allows the router...
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Forums/
Deco
2019-04-19 18:58:33
@Racerandom Each Hardware version has its own Firmware numbering. This means just because the Firmware number on the V1 is higher than the V2 it does not mean the firmware is any less newer. It just...
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Forums/
Wi-Fi Routers
2019-04-19 18:55:08
@Harpo When this happens we will typically recommend to default your router and reconfiugre it. this usually clears up the issue, which can sometimes be a result of the update not fully intergrating...
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Forums/
Cable Modem&Routers
2019-04-19 18:53:02
@JJ9 For cable certified products such as cable modems and gateways the only place to get firmware updates is from the ISP. Your ISP is sent firmware, will review it and verify it and then add it as...
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Forums/
Apps
2019-04-18 16:42:03
@Billimp So we looked into this and it looks like its because the firmware you were on was several versions old. The firmware before the latest one required a reconfigure in order to apply the...
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