Forums/
Deco
2025-08-07 22:06:21
@Tim-tp How did you find the online chat you used? Do you have the URL for the website it was running on? To start, TP-Link does not have a support center based in India. Nor do we employ 3rd party...
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Forums/
Deco
2025-08-05 15:00:56
@Gl2uVen We didn't exactly. The security software offered with newer Deco is HomeShield, whereas Deco systems like the M5 were running HomeCare. HomeCare and HomeShield are both security and parental...
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Forums/
Kasa Smart Bulbs
2025-08-04 14:45:22
@Norbybeaver The Kasa or Tapo integration with Alexa is traditionally through cloud-to-cloud. This is where you link the Kasa or Tuya account to the Alexa account. We try to make it easy through an...
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Forums/
Tapo Smart Cameras
2025-07-31 23:42:52
@porch_noir11 no problem at all.
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Forums/
Tapo Smart Cameras
2025-07-31 15:04:24
@porch_noir11 In general, preservation requests can only be processed with a court order. Preservations are only possible for 30 days of recordings from the time the preservation order is received....
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Forums/
Tapo Smart Cameras
2025-07-30 22:17:50
@porch_noir11 TP-Link does not have the ability to preserve recordings beyond the 30 days that the cloud service allows. TP-Link Cloud accounts are not bound to a specific device. You can install the...
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