Forums/
Wi-Fi Routers
2019-05-09 00:07:14
@Diane4930 There was a new Tether app release v3.2.6 that was released recently. See if you have the update available if not, please check periodically as it rolls out to variuos users.
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Forums/
Range Extenders
2019-05-08 23:56:20
@TedWards When a device connects to the range extender the extender will apply a different MAC address to the device that the router will see. When you set up the parental control rules if the device...
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Knowledge Base/
Configuration
2019-05-08 23:22:01
If you plan to install Deco unit(s) with your existing wireless router, here are two ways you can set that up. Topology 1: Note: When the Deco in the Router mode, it’s not suggested to connect more...
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Forums/
Deco
2019-05-08 22:23:16
@mcham Devices connected via Wi-Fi or by using a wired connection (main Deco) will both get a 192.168.68.x IP address. Check you wired devices to see if they are statically assigned. Go into the Deco...
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Forums/
Cable Modem&Routers
2019-05-08 21:54:34
@Valy Customers that have had speed issues seemed to be resolve by factory defaulting the router or upload the latest firmware again on the router. You can possibly try that to see if it resolves...
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Forums/
Cable Modem&Routers
2019-05-08 20:11:28
@Valy What is the firmware build, and hardware version the router is running?
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