Forums/
Apps
20 hours ago
@JulioPG Hi, thank you very much for the feedback. Were you still having the reported issue here about HomeShield blocking the security website? If yes, please refer to this link to submit the Deco...
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Forums/
Deco
2 weeks ago
@HelpFixDecoApp @Drasoff Hi, thank you very much for your time and patience. The firmware bin file on the EN site also works on the US version, and there will be a separate firmware download link for...
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Forums/
Deco
3 weeks ago
@Drasoff Thank you very much for your time and patience. Deco BE11000 supports changing the Wireless channels. Have you tried to set the 5GHz channel to 48 or 149 to see whether it made any...
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Forums/
Deco
3 weeks ago
@Daisymay Hi, if possible, it is also suggested to test the 1.1.0 firmware version here: Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Wait for your reply. Best regards.
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Forums/
Deco
3 weeks ago
@InmateBiv Hi, thank you very much for the APP logs. It will be forwarded to the senior engineers for further assistance, which might take some time. By the way, if you chose the smaller...
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Forums/
Deco
3 weeks ago
@InmateBiv Hi, thank you very much for the feedback. Could you please also refer to this link to help me submit the Deco APP log: How to submit Deco APP log (Please update here with the ticket ID,...
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