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Hello, I purchased the total security package and noticed my network now drops daily, a couple times a day at least. This seems like way too coincidental with the time I activated it and the time the

Surfshark VPN Setup Fails on BE11000 and WR3602 routers

For the last couple of weeks I found I cannot use Surfshark VPN on my Deco BE11000. It crashes no matter which VPN location I use. It pops up a message that says "Setup Failed try another server" No m

Deco X55 Parental Control feature not logging web traffic

I recently set up a new Deco system and created a profile for my child, adding the two devices they use. I also upgraded my subscription to enable Parental Controls. It’s been a week now, but no traff

Deco BE75 1.1.0 Pre-Release Firmware Introduces WireGuard VPN, Manual Channel Selection and More!

The contents of this article will first be updated in the initially posted thread by David-TP in Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More For the latest updates and discu

Newer PTZ IP camera not recognized by Deco

Deco 5300 & 4900 network does not recognize newer IP PTZ camera(s). Existing network contains (3) POE IP cameras: non-PTZ [x 2], PTZ [x1], all of which work fine. Plugging a fully configured Jennov 18

Cannot save turning IPv6

Recently setup DECO AX4300 Mesh system. For some reason I cannot turn on IPv6 in the app. Keep getting a "Failed to save the information. Please try again later." error. Have AT&T fiber which support