Smart Home Community

Using Windows Explorer set to NETWORK, I can NOT see the USB share on the main Deco. I can only see 2 PC's, not the USB drive (on TP-SHARE)? Now if I use \\tp-share as the entry I can see it: NBTSTAT

Blink Cameras

I know the Blink Camera issue has been asked and answered ad nauseam, but I have tried many of the things mentioned and cannot get it working. We have the Deco XE75 Pro as our main router with an addi

Connecting Deco

According to my Deco the model number is WB 10800. Apparently, this model number is non existent. I'm trying to connect my Dec to my internet. HELP!!!

Existing Network Not Showing Up on Phone

I trying to edit the settings of my currently functioning network on my phone, but it does not show up on my phone. The app only shows initial startup. I have made sure that I am using the correct acc

LAN goes down when WAN outage

Whenever I have a WAN outage, I lose the LAN. When I Googled the issue, it came up with this is a known issue. I've had the Deco for 3 yrs and it's always had this problem. When can we expect relief o

Meta Apps Connectivity Issue (iOS)

Issue Description: Facebook and Instagram mobile applications intermittently report “No Internet Connection” on an iPhone, while other apps and web access function normally. Scope / Impact: Affects Me