Smart Home Community

Hey Everyone, We’re pleased to invite members of our community to experience early access to beta firmware for the Deco models listed below. This firmware brings a multitude of significant enhancement

Deco BE63 - SMB (port 445) blocked from VPN clients on main node (firmware 1.2.10)

Device: Deco BE63 (2-node mesh) Firmware: 1.2.10 Build 20251229 Rel. 42008 Bug Description: With OpenVPN server enabled, VPN clients cannot access USB storage shares via SMB on the MAIN node, while th

Cannot connect to Netflix

I am unable to access Netflix. I changed DNS (manual) to 8.8.8.8 primary and 8.8.4.4. to secondary. I am still getting an error that I am using a VPN or proxy which I am not. The error is on my phone,

Lose connection

I have X55 and BE25 working together. Recently. The X55's lose connection from the base (BE25) and I can't reconnect them without removing them and reinstalling them! What's my problem here?

Only getting medium signal strength for unknown reason(s)

I recently replaced my main mesh router (Deco BE67) to the TP-Link Deco 7 Elite BE95, so now i'm using the previous main router as my satellite. For some reason this is the only satellite showing a me

Security Protection Keeps Disabling

Why does Home Shield periodically disable without my knowledge? It runs enabled for several weeks (seemingly) then I discover it disabled and have to re-enable . Also, why isn't there any notification