Forums/
Deco
2024-08-23 02:11:02
@icehawk940 Hi, Thank you very much for the feedback. Could you please help me check the following details: 1. May I know who your internet service provider is? How about the model number of the ISP...
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Apps
2024-08-23 01:39:41
@jechambe Hi, Thank you very much for the further update. I'd like to escalate your case to the senior engineer for further assistance. Please check whether you can receive my email later. Best...
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Apps
2024-08-22 06:49:41
@jechambe Hi, Thanks for the update. I was wondering if you created a new parental control profile, will there be a "Bonus or Reward" option? (Please make sure that you have set a Time Limit.) Wait...
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Forums/
Deco
2024-08-21 03:09:03
@dduke2104 Hi, welcome to the community. You might need to set the reserved IP address for Deco on the front DHCP router. Currently, Deco APP doesn't support setting a static IP for Deco units in AP...
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Apps
2024-08-21 01:40:28
@jechambe Hi, can I have a screenshot of the current page of parental control settings? - Do you mean the "Adjust" option to add extra time reward, such as? Wait for your reply and best regards.
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Forums/
Deco
2024-08-19 02:23:06
@Mudslideyo Hi, Thank you very much for the feedback. I agree that it is supposed to happen and could you please refer to this link to help me submit the Deco APP log: How to submit Deco APP log By...
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