Forums/
Deco
2025-11-26 06:38:49
@Scalptrash Hi, welcome to the community. May I know who your fiber ISP is? When Deco BE85 dropped down to 50mbps, would a power restart temporarily restore the internet speed? Did "Test Internet...
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Forums/
Deco
2025-11-14 07:59:24
@BofV Hi, thank you very much for the feedback. To assist and streamline the identification of the behavior, we recommend sending an email to forumsupport.usa@tp-link.com with the following...
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Forums/
Deco
2025-11-14 07:46:35
@ArthurBGumby Hi, welcome to the community. Have you tried to temporarily power off the two satellite Deco units to test whether the main Deco could offer a proper WiFi speed? How about the model...
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Forums/
Apps
2025-10-16 06:22:14
@JulioPG Hi, thank you very much for the feedback. Were you still having the reported issue here about HomeShield blocking the security website? If yes, please refer to this link to submit the Deco...
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Forums/
Deco
2025-09-30 01:53:37
@HelpFixDecoApp @Drasoff Hi, thank you very much for your time and patience. The firmware bin file on the EN site also works on the US version, and there will be a separate firmware download link for...
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Forums/
Deco
2025-09-25 01:46:23
@Drasoff Thank you very much for your time and patience. Deco BE11000 supports changing the Wireless channels. Have you tried to set the 5GHz channel to 48 or 149 to see whether it made any...
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