@jechambe Hi, Thank you very much for the further update. I'd like to escalate your case to the senior engineer for further assistance. Please check whether you can receive my email later. Best...

@jechambe Hi, Thanks for the update. I was wondering if you created a new parental control profile, will there be a "Bonus or Reward" option? (Please make sure that you have set a Time Limit.) Wait...

@dduke2104 Hi, welcome to the community. You might need to set the reserved IP address for Deco on the front DHCP router. Currently, Deco APP doesn't support setting a static IP for Deco units in AP...

@jechambe Hi, can I have a screenshot of the current page of parental control settings? - Do you mean the "Adjust" option to add extra time reward, such as? Wait for your reply and best regards.

@Mudslideyo Hi, Thank you very much for the feedback. I agree that it is supposed to happen and could you please refer to this link to help me submit the Deco APP log: How to submit Deco APP log By...

@RKY Hi, Thanks for the update. As for the system log, when the internet dropped again and the main Deco turned red, you could log into the web UI http://tplinkdeco.net and go to...