Forums/
Kasa Smart Plugs
2021-11-04 08:32:00
Hello, @Riprapper Please manually connect to TPLINK _ Smart XXX SSID when the app guides to connect to smart device's Wi-Fi, and go back to the app, or device could not be found by app. (the smart...
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Forums/
Kasa Smart Plugs
2021-11-04 08:10:47
Hi @Reneemarie, sorry for the late response, it is quite important to check if device could be controlled in Kasa app remotely (when cell phone is not connected to home Wi-Fi, but when using mobile...
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Forums/
Kasa Smart Plugs
2021-11-04 08:01:53
Hello, @George09 thank you very much for proving the detailed information, for Alexa reports error' there was a problem', this has been fixed, please double-check if EP40 start to work again with...
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Forums/
Kasa Cameras
2021-11-03 09:50:18
Hello @BlazeOfGlory99 sorry for the late update, I created a support email for you with forum ID 504116 so you could share case details through that email. Please check your inbox, thank you.
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Forums/
Kasa Cameras
2021-11-03 09:38:52
Hello @MarieR Please turn off the VPN and mobile data on your phone, factory reset camera and add camera in kasa app again, if Kasa app ask if you want to reset this device or use old settings,...
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Forums/
Kasa Cameras
2021-11-03 09:34:57
@want2beunique Thank you for your feedback. If camera disconnects and has a Red Led, camera disconnected from Wi-Fi at that time: 1. make sure the camera is receiving a good signal : Kasa app->...
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