Forums/
Range Extenders
2021-10-08 03:38:02
Hello everyone,@Anzax The 'underline' means underscore, which is not necessary for creating a login password . Using simply numbers and letters will be accepted by app and safe enough as the login...
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Forums/
Kasa Smart Plugs
2021-09-30 08:25:42
Hello@OwenS , 'Cloud send cmd failed' Error could be related to some settings on router/ modem, please refer to guide here to troubleshoot: Why can’t I enable Remote Control on the Kasa app?...
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Forums/
Kasa Smart Switches
2021-09-30 06:39:31
Hello@LSUCharlie , if the issue is KS230 shutting off when you try to level up the brightness, this issue has been fixed on the new firmware. Please update kasa device firmware to the latest firmware...
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Forums/
Kasa Cameras
2021-09-30 05:51:39
Hey @Cam_fan please ensure the Kasa app and camera firmware are both up to date first. And also confirm camera signal strength on Kasa app are good as I suggested above. If your phone is connected to...
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Forums/
Kasa Cameras
2021-09-30 03:25:16
Hello@Badjester , sorry to hear about the less satisfactory experience with our chat support, I wish I could help with your concern. The lag issue may not be caused by router settings, but router...
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Forums/
Kasa Smart Switches
2021-09-29 09:06:02
@Hildebr287 . Hi Rich, the manual upgrade requires a Windows computer to update, there isn't a Mac version. Good news is that firmware 1.0.9 will be launched soon to fix the KS230 shut off issue at...
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