Forums/
Kasa Smart Switches
2022-08-30 02:28:39
Hi @Michael.Rocks Thank you for very much for the case details You could try to adjust the router DNS settings to 8.8.8.8/ 8.8.4.4 save the settings and see if that makes difference Check if router...
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Forums/
Kasa Smart Bulbs
2022-08-30 02:05:54
@Franzenel Thank you very much for providing more case details! We'd like to escalate your case through support email TKID220836219 for some further investigation, please check your email inbox ....
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Forums/
Kasa Cameras
2022-08-29 11:39:14
Hello @rentbox Some advanced Wi-Fi feature like channel optimizing may cause some instability issue on the camera, it's good that if you can have a different AP (use a differnent Wifi SSID) / a...
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Forums/
Kasa Smart Bulbs
2022-08-29 06:25:05
Hello @Franzenel Thank you for the feedback. If the bulb goes unavailable or offline, you could try some tips here Confirm the bulb receives good Wi-Fi signal from the AP/ Main router What should I...
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Forums/
Kasa Smart Switches
2022-08-29 03:11:27
Hello @Michael.Rocks Thank you for your details post, if there is some lag or packet lost when you ping smart switch from router, the local network itself is not stable enough or have some...
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Forums/
Kasa Smart Plugs
2022-08-29 02:36:30
Hello @rostasi Thank you for the feedback. As for now, the Away Mode in Kasa app needs to start and end on the same day, not overnight. As the Away mode only support a period of time, you could set...
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