Forums/
Kasa Smart Switches
2022-08-29 03:11:27
Hello @Michael.Rocks Thank you for your details post, if there is some lag or packet lost when you ping smart switch from router, the local network itself is not stable enough or have some...
0HELPFULS
Forums/
Kasa Smart Plugs
2022-08-29 02:36:30
Hello @rostasi Thank you for the feedback. As for now, the Away Mode in Kasa app needs to start and end on the same day, not overnight. As the Away mode only support a period of time, you could set...
0HELPFULS
Forums/
Kasa Smart Bulbs
2022-08-29 01:54:32
Hello @Mark-in-OC Usually, Kasa device will receive a firmware update at the end of setup process in the Kasa APP when device has connected to the Wifi network. If you can not complete the setup...
0HELPFULS
Forums/
Feature Request
2022-08-25 01:32:28
Hello @Rick65 Wi-Fi 6 or 802.11ax is backward compatible with previous Wi-Fi standard 802.11b/g/n so kasa devices should be able to connect to a Wi-Fi 6 router. You could check if router's 2.4Ghz is...
0HELPFULS
Forums/
Kasa Smart Plugs
2022-08-24 03:27:12
Hello @GWax You could try a factory reset on the kasa plug Kp115 Press and hold (for 10 seconds) until the LED flashes amber rapidly to factory reset the Smart Plug Slim. Try a different home...
0HELPFULS
Forums/
Range Extenders
2022-08-24 02:56:08
Hello @mylot May I know the model of your Wi-Fi router? Sometimes WPS process may generate a very long random password on the extender. You could try to reset the extender and reinstall it from...
0HELPFULS