@Chancleta What are the appliances you connected to this KP303? The product does not allow the connection of extra power strips to expand power interfaces. All connected devices must adhere to the...

@new-user114 During the setup of a Kasa smart device, the Kasa App on Android may require access to the location settings on the Android phone being used to complete the installation. This is...

@dafish Hello Dan, we are genuinely sorry to hear about the consecutive hardware malfunctions you've experienced with our smart plug. While such occurrences are relatively uncommon, we take them...

@pitosalas Can you confirm the type of lights you are using, whether they are LED or Incandescent? Please be aware that the Kasa dimmer switch KS220 or HS220 supports a maximum load of up to 150W for...

@CrazyResets23 The latest firmware for HS103 V5 is your current version, 1.0.8. There is no newer firmware so you won't receive any update notices. As for the resetting issue, can you be more...

@Derek23 What's the hardware and firmware version of your HS220? @Derek23 @natrlHy The tech team was made aware of your issue, they will likely reach out to you via email to continue to troubleshoot...