Smart Home Community

I have Tag set to On and they are showing in the live view. There is no tag information in the cloud recording however. I am told the playback should also have the tag displayed...is this not availabl

Red light on while recording

My red light that used to only be on when being viewed live, is now on any time motion is detected and device is recording. I do not have the subscription which I know can do this, but I am not subscr

QA problems: Camera Focus Inconsistent

Bought a 2 Pack C113 from Amazon, and set up one of the cameras. I couldnt help but notice the soft focus and blurry text on a box in the video feed. I took out the second camera and hooked it up dire

to Me > Notifications to turn it on first. Rich Notifications When enabled, the camera will send

to Me > Notifications to turn it on first. Rich Notifications When enabled, the camera will send how do you get here my device won't send me any notifications at all

Add alarm custom sound SELECTION feature

It would be really nice if instead of recording a custom sound, the app allowed you to select a custom sound from files on the phone. Much like a custom ring, I have sound bytes the a much better qual

IP_connection dropped by all six cameras same time.

All six cameras drop network connection at same time. Guessing firmware - server heartbeat issue. TP Link unwilling to ack issue. Have mirrored camera lan traffic to wireshark but as yet unable to ID