Smart Home Community

Is there any way to fix the lag in my camera when its panning? It always takes a second to move when I'm trying to change the camera view with the arrows and when its tracking its very laggy and slow.

C400 ALL events being filtered by AI

I recently installed a c400 I received for review. I am having trouble getting it to accept or recognize motion events. I have person detection off as it is installed in a chicken coop, motion detecti

Power supply options

Why do the specs & box list the included power supply output at 12 volts and the actual power supply is 9 volts p/n T090085-2B1? I need a longer than 10' run so I will use 2 conductor wire (20') conne

Motion Sensor not staying connected with home assistant

I have been using Home Assistant for a month now and I have about 5 motion sensors that were working perfectly before the Home Assistant integration. But now all of them will randomly become unrespons

Camera account no longer available

Recently set this up. It was running firmware version 1.0.13. Created a camera account for integration with Home Assistant. Everything tested fine. Upgraded firmware to 1.0.24 and now the integration

Night vision and the spot lights

My front and back cameras used to turn on the light when there was a detection at night. They don't do that any more. I purchased another camera for teh side of my house and it doesn't turn on a light