Home

Forums

Stories

Knowledge Base

Business Community > WiFi > clients keeps on getting disconnect from AP

< WiFi

clients keeps on getting disconnect from AP

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

clients keeps on getting disconnect from AP

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Eisen

2023-06-28 15:00:50

Posts: 11

Helpful: 10

Solutions: 0

Stories: 0

Registered: 2023-06-28

clients keeps on getting disconnect from AP

2023-06-28 15:00:50

Tags: #VLAN & Multi-Networks #Mesh

Model: EAP610-Outdoor EAP225-Outdoor

Hardware Version: V1

Firmware Version: 1.1.3

Hey guys can anyone help me out here. I have a ER605 + OC200 + SG2008P + EAP610 outdoor + EAP225 outdoor these are my setup and some of them are in MESH mode but my main AP is the EAP610 surrounding it is the EAP225 some are close and some are quite far. like the EAP225 some are within 60-120m but i notice that the closer they are to my MAIN AP the more they are getting disconnected. is it because they are constantly changing on which AP they lock on to? should i stop broadcast SSID on my main AP (EAP610)

BTW. I use the hotspot settings and my clients are using voucher to access the internet. I just know the basic stuff about the omada since im just a beginner and would really appreciate if any of you guys can help me out thanks

3 Reply

d0ugmac1

LV5

2023-06-29 02:08:03

Posts: 2105

Helpful: 767

Solutions: 190

Stories: 0

Registered: 2022-03-05

Re:clients keeps on getting disconnect from AP

2023-06-29 02:08:03

@Eisen We have seen other setups have issues when the 610 is the root (wired) node. Swap the 610 out with a 225 and see if the behaviour improves.

<< Paying it forward, one juicy problem at a time... >>

Hank21

2023-07-07 03:08:20

Posts: 3673

Helpful: 718

Solutions: 497

Stories: 8

Registered: 2021-12-13

Re:clients keeps on getting disconnect from AP

2023-07-07 03:08:20

Hello @Eisen,

Eisen wrote

but my main AP is the EAP610 surrounding it is the EAP225 some are close and some are quite far. like the EAP225 some are within 60-120m but i notice that the closer they are to my MAIN AP the more they are getting disconnected.

Could you check the Signal Strength on the Client Details window at this moment?

Have you tried to set the RSSI Threshold on the EAP Details window like below:

You may refer to this FAQ to optimize the network either.

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*

Ric04jan72

LV2

2023-07-09 10:12:08

Posts: 67

Helpful: 14

Solutions: 3

Stories: 0

Registered: 2022-10-05

Re:clients keeps on getting disconnect from AP

2023-07-09 10:12:08

Same issue here.

TP-Link Engineer accessed my network for about 2 hours and didn't find any wrong in my configuration.

The problem is still there until now and I can't start my voucher based business until now for almost a year already.

Looking forward for the engineers to fix this issue

clients keeps on getting disconnect from AP

clients keeps on getting disconnect from AP

Information

Voters 0

Tags