Alexa voice communication with Tapo doorbell on Echo Show 5 devices
I was disapointed to find out that there is only a video view and no voice communication available between my echo show 5 devices and my new Tapo doorbell. Would be very helpful to have the feature available in the near future especially for my elderly mother who finds the mobile app to challanging to use.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hi,
Currently, the person near the Alexa devices, such as Echo Show, can talk with the person in front of the doorbell after updating the firmware of the Tapo H200 to the latest one.
You can see a MIC button on the screen of the Alexa device, and you can press it to turn on/off the MIC.
Please confirm the following information if you can't talk with the person in front of the doorbell via the Alexa device.
1. Send me the MAC address of your hub via a private message.
2. Send me a picture of the screen on the Alexa device when streaming the camera.
Best Regards
- Copy Link
- Report Inappropriate Content
Hi,
Thank you for the information.
Please try to unlink your Tapo doorbell with the Echo devices and then relink them, then check if you can see the MIC button on the Echo device's screen when streaming the doorbell.
Best Regards
- Copy Link
- Report Inappropriate Content
Hello,
Thank you for your feedback here, we certainly appreciate your feedback and feature request.
While we don't have any specific details that I can share about if this feature can come to the product or when it might, I'll log the feature request and pass it along to the team to evaluate.
If other users have the same request, please vote on this thread or leave your comments.
Best Regards
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Hi,
Currently, the person near the Alexa devices, such as Echo Show, can talk with the person in front of the doorbell after updating the firmware of the Tapo H200 to the latest one.
You can see a MIC button on the screen of the Alexa device, and you can press it to turn on/off the MIC.
Please confirm the following information if you can't talk with the person in front of the doorbell via the Alexa device.
1. Send me the MAC address of your hub via a private message.
2. Send me a picture of the screen on the Alexa device when streaming the camera.
Best Regards
- Copy Link
- Report Inappropriate Content
view of doorbell stream from both my echo show 5 & 8 devices, private messaged you with my Tapo H200 MAC address.
Regards
- Copy Link
- Report Inappropriate Content
Hi,
Thank you for the information.
Please try to unlink your Tapo doorbell with the Echo devices and then relink them, then check if you can see the MIC button on the Echo device's screen when streaming the doorbell.
Best Regards
- Copy Link
- Report Inappropriate Content
Hi I have the same issue with the echo show 8. I tried linking and unlinking tapo with Alexa but the mic button still doesn't show up in live view. I'll dm you the Mac for the H200 as well. This is supposed to work though right? It's in the FAQ that two-way audio with Alexa is possible.
https://www.tapo.com/en/faq/397/
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Hi,
Thank you for providing the MAC address of the H200, and I'll reply to you if there are any updates on this case. Please wait patiently.
Best Regards
- Copy Link
- Report Inappropriate Content
Hi,
Please try to unlink your Tapo doorbell with the Echo devices and then relink them now, then check if you can see the MIC button on the Echo device's screen when streaming the doorbell.
Best Regards
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Information
Helpful: 5
Views: 3561
Replies: 22