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Tapo c520ws not returning to it's default position after motion tracking
Tapo c520ws not returning to it's default position after motion tracking
Tapo c520ws not returning to it's default position after motion tracking
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2024-11-04 13:11:24 - last edited 2024-11-06 09:55:03
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Tapo c520ws not returning to it's default position after motion tracking
2024-11-04 13:11:24 - last edited 2024-11-06 09:55:03
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#Motion Detection
Unfortunately both of my Tapo c520ws camera's do not return to its original position after motion tracking.
What I did to try to solve it:
- disabled motion tracking, reboot the camera, set the camera to the desired position, enabled motion tracking
- pan/tilt correction
- set detection zones, remove detection zones
- changed default position
What else can I do? Reading om the forum the problem occurs on almost all camera's.
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2024-11-20 09:37:32
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Re:Tapo c520ws not returning to it's default position after motion tracking
2024-11-20 09:37:32
Hi,
Please refer to the tips on this post.
Best Regards
>>Landscape Mode - Tapo App for Pad.
>>Smart Action 2.0 Explore and meet the next level home automation.
>>How to position my TP-Link camera for optimal performance.
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2024-11-20 09:39:58
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Re:Tapo c520ws not returning to it's default position after motion tracking
2024-11-20 09:39:58
Hi,
The cameras you sent to us have been updated to the new firmware already. Would you please double-confirm if they are the cameras have an issue?
Best Regards
>>Landscape Mode - Tapo App for Pad.
>>Smart Action 2.0 Explore and meet the next level home automation.
>>How to position my TP-Link camera for optimal performance.
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Re:Tapo c520ws not returning to it's default position after motion tracking
2024-11-22 07:49:53 - last edited 2024-11-22 07:50:59
Hi, I can double-confirm the issue is still there using the latest beta software. It is improved for sure, but not solved. I reported it in this comment.
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2024-11-22 10:03:14
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Re:Tapo c520ws not returning to it's default position after motion tracking
2024-11-22 10:03:14
Hi,
I have escalated your case to the tech team, and they will follow up on your case via email. Please wait patiently.
Best Regards
>>Landscape Mode - Tapo App for Pad.
>>Smart Action 2.0 Explore and meet the next level home automation.
>>How to position my TP-Link camera for optimal performance.
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2024-11-04 13:11:24 - last edited 2024-11-06 09:55:03
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