Tapo c520ws not returning to it's default position after motion tracking
Unfortunately both of my Tapo c520ws camera's do not return to its original position after motion tracking.
What I did to try to solve it:
- disabled motion tracking, reboot the camera, set the camera to the desired position, enabled motion tracking
- pan/tilt correction
- set detection zones, remove detection zones
- changed default position
What else can I do? Reading om the forum the problem occurs on almost all camera's.
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Hi,
We have firmware that may solve the issue, please send me(@Solla-topee) "Forum ID 714404+ Tapo C520WS's MAC address" via a private message if you want to try the firmware.
Before the Upgrade:
(1) Please be sure you have read the Beta Test AgreementBeta Test Agreement before upgrading the Pre-release firmware!
(2) How to update the firmware of the Tapo devices on the Tapo App
Best Regards
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Hi,
We have firmware that may solve the issue, please send me(@Solla-topee) "Forum ID 714404+ Tapo C520WS's MAC address" via a private message if you want to try the firmware.
Before the Upgrade:
(1) Please be sure you have read the Beta Test AgreementBeta Test Agreement before upgrading the Pre-release firmware!
(2) How to update the firmware of the Tapo devices on the Tapo App
Best Regards
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Hi,
Thank you very much for your feedback, and glad to hear your case is solved.
Best Regards
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