VIGI AI Pro and Smart Search Compatibility List

VIGI AI Pro and Smart Search Compatibility List

VIGI AI Pro and Smart Search Compatibility List
VIGI AI Pro and Smart Search Compatibility List
3 weeks ago - last edited a week ago

Background: 

 

This guide aims to provide information regarding the Smart Search and AI-related features of the VIGI camera and NVR.

 

This Article Applies to:

 

TP-Link new VIGI cameras.

 

Compatibility List:

 

NVR Smart Search Function List

Model Hardware Version Software Version
NVR4032H V1 1.0.4 Build 240118 Rel.34033n
NVR2016H-16MP V1 1.0.3 Build 240119 Rel.62360n
NVR2016H-16P V1 1.0.3 Build 240119 Rel.62360n
NVR2016H V1.20 1.0.2 Build 240119 Rel.62360n
NVR1016H V1.20 1.0.4 Build 240119 Rel.62360n
NVR1008H V2.20 1.0.2 Build 240119 Rel.62360n
NVR1008H-8MP V1.20 1.0.2 Build 240119 Rel.62360n
NVR1008H-8P V1.20 1.0.2 Build 240119 Rel.62360n

 

VIGI camera AI Pro

Model

Hardware Version

Software Version

Face Recognition

People and Vehicle Analytics

C340S V1 1.0.3 Build 231010 Rel.42466n Y Y
C540S V1 1.0.1 Build 230915 Rel.66719n Y Y
C250 V1 2.0.0 Build 231130 Rel.62089n N Y
C450 V1 2.0.0 Build 231130 Rel.62043n N Y
C350 V1 2.0.0 Build 231130 Rel.62043n N Y
C455 V1 1.0.2 Build 231010 Rel.42452n N Y
C355 V1 1.0.2 Build 231010 Rel.42452n N Y
InSight S455 V1 2.0.6 Build 240801 Rel.56628n N Y
InSight S355 V1 2.0.6 Build 240801 Rel.56628n N Y
C345 V1 1.0.2 Build 231010 Rel.42488n N Y
C445 V1 1.0.2 Build 231010 Rel.42488n N Y
InSight S345 V1 2.0.6 Build 240801 Rel.56444n N Y
InSight S445 V1 2.0.6 Build 240801 Rel.56444n N Y

 

Note:

 

The mentioned features require the corresponding camera software and NVR to be compatible for use. If your device model is not listed, please wait for future updates and its release note.

 

Update Log:

 

Dec 2nd, 2024:

Release of this KB.

 

Recommended Threads:

 

Common Questions About the Hardware Version and Firmware Update

 

Feedback:

 

  • If this was helpful, welcome to give us Kudos by clicking the upward triangle below.
  • If there is anything unclear in this solution post, please feel free to comment below.
  • If you encounter such an issue, please follow the troubleshooting above to check your settings. Besides, ensure your Omada Controller and Gateway are running with the latest firmware.
  • If the issue still exists after you try the suggestion above, please feel free to comment below or contact our support team with a detailed description of your issue and the steps you have tried.

 

Thank you in advance for your valuable feedback!

 

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Have other off-topic issues to report? 

Welcome to > Start a New Thread < and elaborate on the issue for assistance.

 

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#1
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11 Reply
Re:VIGI AI Pro and Smart Search Compatibility List
a week ago

Hi  @Clive_A , do you know if they will add VIGI NVR1104H-4P(UN) 1.0 to the list?

I have a C350 1.0 connected to it and wanted to use Smart Analysis.

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#2
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Re:VIGI AI Pro and Smart Search Compatibility List
a week ago

Hi @NN9 

Thanks for posting in our business forum.

NN9 wrote

Hi  @Clive_A , do you know if they will add VIGI NVR1104H-4P(UN) 1.0 to the list?

I have a C350 1.0 connected to it and wanted to use Smart Analysis.

Firmware development is a complex process, and timelines may change. Therefore, we cannot provide a specific release date at this time. Please stay tuned to future firmware release notes for updates.

When introducing a feature like this, we typically apply it uniformly across all models to ensure consistency and a seamless user experience.

However, it's essential to acknowledge that hardware limitations may exist, which might prevent us from adding the feature to certain models. In such cases, we cannot provide individual notifications explaining the reason. Please note that we cannot guarantee the fulfillment of all requests, and we must set clear expectations upfront.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#3
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Re:VIGI AI Pro and Smart Search Compatibility List
a week ago - last edited a week ago

Hi  @Clive_A ,

1. is there a way to check if each device's beta or pre-release firmware is available? 

2. Which portal is visible for Smart Analysis? example in VIGI Cloud VMS?

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#4
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Re:VIGI AI Pro and Smart Search Compatibility List
a week ago

Hi @NN9 

Thanks for posting in our business forum.

NN9 wrote

Hi  @Clive_A ,

1. is there a way to check if each device's beta or pre-release firmware is available? 

2. Which portal is visible for Smart Analysis? example in VIGI Cloud VMS?

There is no option to sub for a release of any firmware. Beta or official.

 

Should be VMS. VMS can be either local or cloud if you bind it.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#5
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Re:VIGI AI Pro and Smart Search Compatibility List
a week ago

@Clive_A Could you please take a screenshot of VMS Cloud that Smart Analysis is there to select?

I want to know if I am looking in the right place.

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#6
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Re:VIGI AI Pro and Smart Search Compatibility List
Monday

@Clive_A Is there any update on this?

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#7
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Re:VIGI AI Pro and Smart Search Compatibility List
Monday

Hi @NN9 

Thanks for posting in our business forum.

NN9 wrote

@Clive_A Is there any update on this?

It is under the alpha test phase. Internal software has this feature available and all the public videos and materials are from the test phase products.
In short, not available to the market yet.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#8
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Re:VIGI AI Pro and Smart Search Compatibility List
Monday

  @Clive_A  Is there a way to join that testing? and do you know when it will be release for use?

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#9
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Re:VIGI AI Pro and Smart Search Compatibility List
Monday

Hi @NN9 

Thanks for posting in our business forum.

NN9 wrote

  @Clive_A  Is there a way to join that testing? and do you know when it will be release for use?

If there is a beta version, I will release it on the forum for public testing.

I am afraid based on what's given now, it is not.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#10
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Re:VIGI AI Pro and Smart Search Compatibility List
Monday

  @Clive_A 

So if I use the NVR1008H-8P pair with C350, will there be an option to use the smart search?

If yes, where is the 'Smart search' located? is it through web GUI, Vigi VMS PC client or something else? I just want to see where it is located.

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#11
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