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Malfunctioning "Network Settings" option

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Malfunctioning "Network Settings" option

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Malfunctioning "Network Settings" option
Malfunctioning "Network Settings" option
2025-04-10 05:50:15 - last edited 2025-04-15 05:47:12
Tags: #ONVIF/RTSP #Static IP
Model: Tapo C200  
Hardware Version: V3
Firmware Version: 1.4.1 Build 241212 Rel.42617n

Hi all,

 

Hope you are having a great day!

 

These Cameras have a problem with "Network Settings" functionality, it basically is set to "On" with specific settings, and I'm unable to turn it off by toggling off and saving. When restarted, they stay the same "On" with specific settings:

 

Tapo C100 Camera with Hardware Version: V4 and Firmware:  1.4.0 Build 241205 Rel.36735n

&

Tapo C200 Camera with Hardware Version: V3 and Firmware: 1.4.1 Build 241212 Rel.42617n

 

Thanks in advance!

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#1
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1 Accepted Solution
Re:Malfunctioning "Network Settings" option-Solution
2025-04-11 07:15:26 - last edited 2025-04-15 05:46:25

  @Ephraim 

Hi,
You can refer to the following instructions to troubleshoot: Why does my Tapo camera automatically enable the Static IP option?
Best Regards

>> What to do if the Detection feature is not working on the TP-Link Camera. >> Enhance Video Clarity: Troubleshooting Tips for Improving Camera Video Quality. >> General questions about the TP-Link camera's Pan & Tilt feature.
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#2
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5 Reply
Re:Malfunctioning "Network Settings" option-Solution
2025-04-11 07:15:26 - last edited 2025-04-15 05:46:25

  @Ephraim 

Hi,
You can refer to the following instructions to troubleshoot: Why does my Tapo camera automatically enable the Static IP option?
Best Regards

>> What to do if the Detection feature is not working on the TP-Link Camera. >> Enhance Video Clarity: Troubleshooting Tips for Improving Camera Video Quality. >> General questions about the TP-Link camera's Pan & Tilt feature.
Recommended Solution
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#2
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Re:Malfunctioning "Network Settings" option
2025-04-15 04:05:51 - last edited 2025-04-15 05:46:25

  @Solla-topee 
Thank You, I've checked out the article and sent the DM needed.


I just have one more question:
I have another Tapo C200 with Hardware version: V5 , and Firmware: 1.1.4 Build 241219 Rel.57752n that doesn't automatically enable the "Static IP" option. Why is that?

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#3
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Re:Malfunctioning "Network Settings" option
2025-04-15 05:45:33 - last edited 2025-04-15 05:46:25

  @Ephraim 

Hi,
Are your three cameras connected to a third-party app via RTSP/Onvif connection?
Best Regards

>> What to do if the Detection feature is not working on the TP-Link Camera. >> Enhance Video Clarity: Troubleshooting Tips for Improving Camera Video Quality. >> General questions about the TP-Link camera's Pan & Tilt feature.
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#4
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Re:Malfunctioning "Network Settings" option
2025-04-16 09:25:05

  @Solla-topee 
Hi,
Yes, they are connected to Frigate.
Thanks.

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#5
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Re:Malfunctioning "Network Settings" option
2025-04-17 03:36:29

  @Ephraim 

Hi,
I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently.
Best Regards
 

>> What to do if the Detection feature is not working on the TP-Link Camera. >> Enhance Video Clarity: Troubleshooting Tips for Improving Camera Video Quality. >> General questions about the TP-Link camera's Pan & Tilt feature.
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#6
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ONVIF/RTSP
Static IP
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