live feed only 5 minut play

live feed only 5 minut play

live feed only 5 minut play
live feed only 5 minut play
2025-07-07 10:08:52 - last edited 2025-07-30 10:13:57
Model: Tapo C211  
Hardware Version: V3
Firmware Version: 1.1.3

Whenever I watch the live feed on my island c211, it stops after 5 minutes. I have posted the screenshot below. Please check it. It shows one thing.Whenever I watch the live feed in this room, the feed stops after 5 minutes. I searched it on Google and accordingly I have disabled all the settings related to battery saver or optimization of the app and the mobile.Yet the problem remains as to why. After watching the live feed for 5 minutes, I am presenting the screenshot of the popup that comes for you to understand. By clicking on Learn More in this popup message, I read the settings mentioned in it and set them in the mobile and app, apart from this I also took the help of Google and Chat gpt, but the problem still persists.

 

 

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#1
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1 Accepted Solution
Re:live feed only 5 minut play-Solution
2025-07-08 03:50:25 - last edited 2025-07-30 10:13:57

  @AVNISH 

Hi,
To effectively manage cloud service resources, ensure a stable monitoring experience, and prevent potential issues such as network data overages or battery drain on battery-powered cameras, there is a certain time limit for continuous live streaming when streaming the camera via our cloud server.

 

If you are streaming the camera remotely in the Tapo app, the time limitation can't be avoided. However, if you stream the camera when your phone is connected to the same Wi-Fi network as the camera, you can try the troubleshooting steps in Case 1 of the following FAQ. You can also try blocking the internet for the camera on the router, force close the Tapo app on your phone, reopen it, stream the camera locally, and then allow internet access to the camera. Check if you can stream the camera continuously.
Why can't I view the live stream of the Tapo camera continuously?
 

You may receive a continue prompt when your phone connects to the same Wi-Fi network as the camera. This is because when the camera successfully connects to our cloud server (such as the LED is solid green and can be controlled remotely), the live feed from the camera may be accessed in the Tapo app either through a local connection or via the cloud server. Currently, there is no option in the Tapo app to enforce a local connection for streaming the camera feed, and if the Tapo app streams the camera's live feed via our cloud server, the continue prompt appears.

 

Best Regards

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#2
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Re:live feed only 5 minut play-Solution
2025-07-08 03:50:25 - last edited 2025-07-30 10:13:57

  @AVNISH 

Hi,
To effectively manage cloud service resources, ensure a stable monitoring experience, and prevent potential issues such as network data overages or battery drain on battery-powered cameras, there is a certain time limit for continuous live streaming when streaming the camera via our cloud server.

 

If you are streaming the camera remotely in the Tapo app, the time limitation can't be avoided. However, if you stream the camera when your phone is connected to the same Wi-Fi network as the camera, you can try the troubleshooting steps in Case 1 of the following FAQ. You can also try blocking the internet for the camera on the router, force close the Tapo app on your phone, reopen it, stream the camera locally, and then allow internet access to the camera. Check if you can stream the camera continuously.
Why can't I view the live stream of the Tapo camera continuously?
 

You may receive a continue prompt when your phone connects to the same Wi-Fi network as the camera. This is because when the camera successfully connects to our cloud server (such as the LED is solid green and can be controlled remotely), the live feed from the camera may be accessed in the Tapo app either through a local connection or via the cloud server. Currently, there is no option in the Tapo app to enforce a local connection for streaming the camera feed, and if the Tapo app streams the camera's live feed via our cloud server, the continue prompt appears.

 

Best Regards

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#2
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