IR not working

IR not working

IR not working
IR not working
Thursday
Tags: #Firmware #Tapo Care #Not working
Model: Tapo C220  
Hardware Version: V1
Firmware Version: 1.3.2

Recently IR blaster not working on Auto and Manual modes. Please help out to fix this.

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#1
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Re:IR not working
20 hours ago

  @Manivasakam 

Hi,
Please provide the following information about the reported phenomenon.


  1. When you select the Night mode on the camera's Live View page, does the IR LED not turn on?
  2. If the IR LED is turned on, what phenomenon did you encounter, so that you thought the camera's night mode was not working?
  3. After the Night mode is selected, please send us the screenshots of the camera's Live View page in bright and dark conditions.
 
Best Regards

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#2
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