Home Network Community > 3G/4G Routers/MiFi > MR6400 NO-IP not working
< 3G/4G Routers/MiFi

MR6400 NO-IP not working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

MR6400 NO-IP not working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
MR6400 NO-IP not working
MR6400 NO-IP not working
2019-06-24 16:33:49 - last edited 2020-02-20 19:20:06
Model: TL-MR6400  
Hardware Version: V3
Firmware Version: 1.6.0.0.9.1 v0001.0 Build 181022 Rel.40644n

Hi,
I'm trying to get NO-IP working on this routers and it will not connect.

 

Every time I try to login, it shows an error indicating "Authentication error". There is some weird and miraculous moments i hit log in and it works, but it actually doesn't do anything or refresh the IP. If I log in to the router after a few minutes or hours, it shows again "Authentication error".

 

I've rechecked the password, reset it, even copy+past. It does not work.
Right now, my only way to update the Dynamic IP is to update it on the NO-IP website itself.
The NO-IP app installed works and connected from the network no issues what so ever, but i want to set it on the router and have it update the IP.
It doesn’t even have an interval option to indicate to update ever so often.

 

I've seen some posts that have indicated that they had the same or similar issue as me and an updated version of the firmware fixed their issue.

 

Can you help me please? Thanks in advance.

  0      
 
  0      
 
#1
Options
1 Accepted Solution
Re:MR6400 NO-IP not working-Solution
2020-02-09 17:43:20 - last edited 2020-02-20 19:20:06

Hello @Diegox , It seems that the issue i had was that it was related to the password special characters.

 

 

It seems like having "#" or "&" did not work. The issue only happens on this router, so there must be an issue with the escape or translate of these characters when sending to No-IP.

 

All i did was change the password to other characters until i found one that worked.

Now all is OK and can connect fine. This info i have already provided to TP-LINK support through email.

 

Hope this helps, :D

Recommended Solution
  0  
  0  
#6
Options
5 Reply
Re:MR6400 NO-IP not working
2019-06-25 03:07:59

Hi,

 

Below is the instruction to set it up, please take a picture of the NO-IP settings page and send to us.

https://www.tp-link.com/support/faq/1682/

 

Meanwhile, what is the current internet IP address? 

 

Please send a screenshot of the error message when you tried to login to the router.

 

Thanks in advance, and have a nice day. 

 

TP-Link Annual Community Survey | Help Shape Our Community Throughout 2024!
  0  
  0  
#2
Options
Re:Re:MR6400 NO-IP not working
2019-06-25 09:56:11

Hi,

 

Settings Dynamic DNS: Made sure there are no strange characters and even copy+past the password in, same copy+past i used to log in to no-ip website.

 

 

Current public IP: 77.209.223.115 (subject to change)

 

  0  
  0  
#3
Options
Re:Re:Re:MR6400 NO-IP not working
2019-06-27 07:00:08

Hi,

 

Thanks for your reply, we tested at our lab and the NO-IP works properly. 

 

While back to your case, in order to fix it, our engineer will email you later, if you want to do more troubleshooting, please check your inbox.

 

Have a nice day. 

 

 

TP-Link Annual Community Survey | Help Shape Our Community Throughout 2024!
  0  
  0  
#4
Options
Re:MR6400 NO-IP not working
2020-02-08 13:58:12

@MrSlash Hi, I have exactly same issue using MR6400 v1. With latest Firmware version: 1.0.13 Build 180522 Rel.50341n   

I configured no-ip ddns with correct user, password and domain name but at login the staus remain always in Connecting....

 

Password has only capital and normal letter and number.

 

Can you help me? Any firmware upgrade to solve the issue?

 

  0  
  0  
#5
Options
Re:MR6400 NO-IP not working-Solution
2020-02-09 17:43:20 - last edited 2020-02-20 19:20:06

Hello @Diegox , It seems that the issue i had was that it was related to the password special characters.

 

 

It seems like having "#" or "&" did not work. The issue only happens on this router, so there must be an issue with the escape or translate of these characters when sending to No-IP.

 

All i did was change the password to other characters until i found one that worked.

Now all is OK and can connect fine. This info i have already provided to TP-LINK support through email.

 

Hope this helps, :D

Recommended Solution
  0  
  0  
#6
Options

Information

Helpful: 0

Views: 4589

Replies: 5

Related Articles
TL-MR6400 DDNS and Remote Admin not working - wrong WAN IP addresses?
2138 0
TL-MR6400 Access Control Rules not working.
634 0
TL-MR6400: LTE connected but no internet
2949 4
MR6400 Not working in Spain
586 0
MR6400 static ip on lte
1200 0
New MR6400 detects no SIM
673 0
About Us
Press
Copyright © TP-Link Corporation Limited. All rights reserved.