HS200 Schedule not working

HS200 Schedule not working
HS200 Schedule not working
2019-12-16 01:36:53
Model: HS200
Hardware Version: V2
Firmware Version: 1.5.5

I simply can't get my schedule to turn on/off my lights.

 

I have read a few threads about re-sync'ing my timezone and location, then deleting and readding the schedule, but nothing seems to work.

 

Any help you can provide, would be appreciated.

 

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#1
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7 Replies
Re:HS200 Schedule not working
2019-12-18 14:22:46

@Moderator_Edwa Can you please remove that inappropriate reply, and perhaps help with my issue in some way.  I purchased this smart switch to be able to use the schedule function, and it doesn't work at all.

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#3
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Re:HS200 Schedule not working
2019-12-20 12:31:15

@Jweber 

 

Hello, may I know which location you chose when you firstly set it up? 

 

You can tell me the MAC address of the HS200 and your cloud account, then we can do further analysis with these info. 

Note: You can send them to me privately via message. 

 

Good day. 

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Re:HS200 Schedule not working
2020-01-07 20:52:39

@Kevin_Z 

I sent you the information you requested, but have not yet had any reply from you. 

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#6
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Re:HS200 Schedule not working
2020-01-20 16:36:48
It's been over a month now... any update you can provide? The schedules on my smart switch still don't work... please help.
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#7
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Re:HS200 Schedule not working
2020-03-04 07:48:47 - last edited 2020-03-06 00:28:28

@Jweber 

Sorry, we didn't receive your message for some reason.

 

Our engineer will contact you later and will help you to fix it.

Please wait a while until they reach out to you.

Thanks for your understanding and cooperation in advance, and have a nice day

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#8
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Re:HS200 Schedule not working
2020-07-14 03:32:49

@Stella.Q 

  I'm having the same issue. Everything was working fine and then all of a sudden the schedule stopped working. I deleted the  scenes and the schedule and redid from scratch but it's still not working any help would be appreciated thanks.

Stella.Q wrote

@Jweber 

Sorry, we didn't receive your message for some reason.

 

Our engineer will contact you later and will help you to fix it.

Please wait a while until they reach out to you.

Thanks for your understanding and cooperation in advance, and have a nice day

 

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#9
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Re:HS200 Schedule not working
2020-07-30 01:35:29
I’m having the same issue with the HS220 model. Reset a couple of times, re-synced with location... All other functions work properly but schedule is simply not working. Thanks for the support
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#10
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