C200 SD card wont work.

C200 SD card wont work.
C200 SD card wont work.
2020-02-11 14:25:47 - last edited 2020-02-20 06:39:04
Model: Tapo C200
Hardware Version: V1
Firmware Version: 1.0.3

I have the latest hardware and firmware. I've deleted and re downloaded the app. Restarted, reconnected and rebooted the camera. I've formatted the SD card to FAT32 and the app just says no SD. So I cannot format it on the app. Tapo themselves is being unhelpful. Please. Help. And the SD card is from Amazon. 

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Re:C200 SD card wont work. -Solution
2020-02-15 20:56:30 - last edited 2020-02-20 06:39:04

@Mollie2731 I received my C200 today, and after a lot of faffing about I eventually got a microSD to work.
I kept trying, with 3 different cards, but every time I inserted a card the camera announced there was a "problem with the SD card" and I was pretty peeved.

It seems you have to unplug the C200, put the card in, then switch the C200 back on, then go to the app.

But be patient! The camera (if I recall correctly) still announced there was a problem with the SD card, and then shortly afterwards the app had a pop-up which (I think) asked whether I wanted to format/initialise the card, but when I told it to format the card the app said formatting had failed!
But once there's a recognised card in the camera, on the app you can tap on the SD card in the settings, and in my case it said it was still formatting - just as well I didn't just remove the card when the app said formatting had failed! It DID work, and didn't take excessively long to do it, so hopefully yours will work too eventually!smiley

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Re:C200 SD card wont work.
2020-02-12 03:58:15

@Mollie2731 

 

The camera supports micro-SD cards with up to 128GB capacity, may I know the brand & model of the SD card? And how about its storage capacity?

Please try a different SD card if you have.

 

In addition, the latest firmware of the camera should be 1.0.4, please also check for update on the App.

 

 

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Re:C200 SD card wont work. -Solution
2020-02-15 20:56:30 - last edited 2020-02-20 06:39:04

@Mollie2731 I received my C200 today, and after a lot of faffing about I eventually got a microSD to work.
I kept trying, with 3 different cards, but every time I inserted a card the camera announced there was a "problem with the SD card" and I was pretty peeved.

It seems you have to unplug the C200, put the card in, then switch the C200 back on, then go to the app.

But be patient! The camera (if I recall correctly) still announced there was a problem with the SD card, and then shortly afterwards the app had a pop-up which (I think) asked whether I wanted to format/initialise the card, but when I told it to format the card the app said formatting had failed!
But once there's a recognised card in the camera, on the app you can tap on the SD card in the settings, and in my case it said it was still formatting - just as well I didn't just remove the card when the app said formatting had failed! It DID work, and didn't take excessively long to do it, so hopefully yours will work too eventually!smiley

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Re:C200 SD card wont work.
2020-02-20 06:38:59

@Kazzz 

 

Thanks for sharing, glad to hear that you figured it out. 

 

Format SD card is a good choice, and we can try different SD cards to test it. 

 

Good day. 

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Re:C200 SD card wont work.
2020-04-26 06:33:54
still not working pls help
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Re:C200 SD card wont work.
2020-05-22 11:58:17
There's a variety of types of microSD cards available: SDXC, SHC etc. Which 128gb cards do TP-Link recommend for the Tapo C200?
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Re:C200 SD card wont work.
2020-08-21 10:18:02

@Kazzz thanks for this! We'd tried inserting the SD card several times and it just kept saying that there was a problem with it.

So we checked out the forum and after reading some threads, thought that we had the wrong type of SD card (fat32/non fat32). 

Then we saw your advice! We switched the camera off, inserted the SD card, switched it back on, it still told us that there was something wrong with the card, but when we went into the app it was asking us to initialise the SD card. Sorted😀!

It's a go to with tech products. If it doesn't work, switch it off and back on again to make it work😆!

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